Effective August 22, 2026

Telecom and Dedicated Number Addendum

Terms for dedicated numbers, SMS/MMS transport, and call forwarding.

1. Regulatory scope

Dedicated-number rental, SMS/MMS transport, and call forwarding may be regulated and taxed differently from software. Availability in the dashboard does not mean a jurisdiction or feature is approved. SMSify may use upstream carriers and remains subject to their inventory, registration, routing, acceptable-use, and suspension rules.

2. Number assignment

A dedicated number is assigned for use while the applicable service remains active; it is not sold as customer property. Selection is subject to inventory, service-address validation, identity and use-case approval, number-type rules, carrier capability, and law. SMSify does not guarantee a particular number or permanent availability.

3. Service address and changes

The customer must provide the real primary place of use and promptly report changes. SMSify may require origin, destination, number type, facilities, line count, message type, and voice-minute data to source tax and regulatory charges. A card ZIP code or number area code is not a substitute for the service address.

4. Messaging and call forwarding

SMS/MMS delivery and voice forwarding are best-effort network services. Carriers may filter, throttle, delay, reformat, or reject traffic. Number registration does not guarantee delivery. The customer must comply with the Messaging Acceptable Use Policy and any approved throughput, destination, and content limits.

5. Emergency-service limitation

Unless an approved Order Form expressly states otherwise, SMSify call forwarding is an inbound routing feature and cannot place outbound calls, including 911, 988, or other emergency calls. The service must not be used as an emergency, alarm, dispatch, life-safety, or sole business-continuity channel.

6. Taxes, assessments, and carrier fees

Number, messaging, and voice lines must be separately itemized. A specialist communications-tax engine, not a generic SaaS classification, determines applicable US and Canadian communications taxes, 911 or regulatory assessments, and tax-on-tax treatment. Carrier, A2P, and cost-recovery charges are identified separately and are not represented as government tax unless they are one.

7. Suspension, porting, and release

Traffic may be suspended immediately for abuse, legal risk, carrier direction, security, or nonpayment. On ordinary cancellation, SMSify preserves an eligible number for a 14-day hold, does not obstruct a valid port because of an unrelated balance, and does not release or reassign a number while a timely valid port is pending.

Fail-closed launch gate

A number, SMS/MMS path, or voice feature remains unavailable until counsel confirms the product classification, provider or reseller status, required federal, state, provincial, local and CRTC/FCC registrations, tax and filing setup, number and porting duties, carrier contracts, and any emergency-service implications for that exact feature and jurisdiction.

Shared launch and tax safeguard

SMSify fails closed: no number, SMS, MMS, call-forwarding, or auto-reload feature is activated until the customer, jurisdiction, use case, tax treatment, telecom obligations, carrier registration, and privacy controls required for that feature are approved.

Romanian invoice legend for a verified US or Canadian business establishment outside the EU:

Neimpozabil în România – locul prestării la beneficiar conform art. 278 alin. (2) din Legea nr. 227/2015 / art. 44 din Directiva 2006/112/CE.

Outside the scope of Romanian VAT – place of supply where the verified business customer is established under Article 278(2) of Romanian Law 227/2015 / Article 44 of Directive 2006/112/EC.

This is an outside-scope place-of-supply position, not Romanian “0% VAT,” a Romanian VAT exemption, or an EU reverse charge. US and Canadian taxes and communications assessments require separate jurisdictional treatment.